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X-WR-CALDESC:Events for Leap Event Technology
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DTSTART;TZID=America/Chicago:20260521T080000
DTEND;TZID=America/Chicago:20260521T090000
DTSTAMP:20260408T060704
CREATED:20260324T193930Z
LAST-MODIFIED:20260324T193930Z
UID:8809-1779350400-1779354000@leapevent.tech
SUMMARY:Breakfast
DESCRIPTION:Start your day off right with a delicious breakfast. \n*Please ensure all dietary requirements\, restrictions\, or allergies are communicated to the PM team*
URL:https://leapevent.tech/arts-culture-community-agenda/breakfast-2/
LOCATION:Telegram/Lounge\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T090000
DTEND;TZID=America/Chicago:20260521T094500
DTSTAMP:20260408T060704
CREATED:20260325T152456Z
LAST-MODIFIED:20260325T152456Z
UID:8815-1779354000-1779356700@leapevent.tech
SUMMARY:Unlocking Reporting Superpowers: Using Data to Answer Marketing Questions | Kate Brandt\, Sponsor Session
DESCRIPTION:Everyone knows that arts administrators are already superheroes\, and in this session\, we’ll learn how to unleash a new power: reporting that helps us market smarter. Session attendees will get to choose which questions that marketers ask themselves – or get asked by leadership – that we’ll discuss. For each one\, we’ll identify what data is needed\, learn how to get it out of Patron Manager\, put it in context with other data points\, and determine how to use it to draw meaningful conclusions.
URL:https://leapevent.tech/arts-culture-community-agenda/unlocking-reporting-superpowers/
LOCATION:The Marquee\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T090000
DTEND;TZID=America/Chicago:20260521T094500
DTSTAMP:20260408T060704
CREATED:20260325T153005Z
LAST-MODIFIED:20260325T153005Z
UID:8816-1779354000-1779356700@leapevent.tech
SUMMARY:Reporting: Report Types & Cross Filters
DESCRIPTION:Report types and cross filters help you build reports to find the information you need\, but when should you use each? In this session\, we’ll look at how report types and cross filters can help you build reports and how to customize and use each in reports with some hands-on practice!
URL:https://leapevent.tech/arts-culture-community-agenda/reporting-report-types-cross-filters/
LOCATION:Air Mail North\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T090000
DTEND;TZID=America/Chicago:20260521T094500
DTSTAMP:20260408T060704
CREATED:20260325T153203Z
LAST-MODIFIED:20260325T153203Z
UID:8817-1779354000-1779356700@leapevent.tech
SUMMARY:Thought Partners
DESCRIPTION:Looking to accelerate your project timelines and maximize resources? This session\, led by Scott\, chronicles the rapid 9-month implementation of timed ticketing for Lightscape at the San Francisco Botanical Garden. You’ll gain practical strategies and actionable insights on how to identify and engage ‘Thought Partners’ – collaborators who go beyond typical vendor relationships to co-create solutions\, bring in specialized expertise\, and effectively scale team capacity without the overhead of hiring. Walk away ready to build your own network of impactful project allies for accelerated roadmap success and efficient resource management.
URL:https://leapevent.tech/arts-culture-community-agenda/thought-partners/
LOCATION:Air Mail South\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T090000
DTEND;TZID=America/Chicago:20260521T094500
DTSTAMP:20260408T060704
CREATED:20260325T153522Z
LAST-MODIFIED:20260325T153522Z
UID:8818-1779354000-1779356700@leapevent.tech
SUMMARY:Learning Lab
DESCRIPTION:Stop by the Learning Lab to chat with the Support Team in a relaxed\, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and gather tips directly from the experts. Or\, implement a new feature you learned about in a session or earn your Admin Certification by taking the exam.
URL:https://leapevent.tech/arts-culture-community-agenda/learning-lab-4/
LOCATION:The Library\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T090000
DTEND;TZID=America/Chicago:20260521T094500
DTSTAMP:20260408T060704
CREATED:20260325T193556Z
LAST-MODIFIED:20260326T195543Z
UID:8820-1779354000-1779356700@leapevent.tech
SUMMARY:Flow Elements and Actions: An Introduction with Data Geeks Lab
DESCRIPTION:Want to learn about Salesforce Flow automation in a judgement-free space? In 45 minutes\, we’ll plan\, build\, test\, and activate a Sandbox Flow that will automatically track donor responses to a recent fundraising campaign. This presentation was put together with consideration for all PM Admins with a passing interest in Flow\, especially those who “just can’t seem to get it.” Feel free to hang around with the DGL Team afterwards if we don’t get to your questions during the session! \nBring your laptop – this will be a hands-on training session where you can follow along in your own instance. \nPlease note this session is limited to 20 people.
URL:https://leapevent.tech/arts-culture-community-agenda/flow-elements-and-actions/
LOCATION:Stage Coach\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T094500
DTEND;TZID=America/Chicago:20260521T103000
DTSTAMP:20260408T060704
CREATED:20260325T153847Z
LAST-MODIFIED:20260325T194021Z
UID:8819-1779356700-1779359400@leapevent.tech
SUMMARY:More Members\, Less Work: Turn New Features into Growth
DESCRIPTION:Attract new members with flexible monthly or annual\, plus household or individual membership options. Delight members with beautifully designed digital membership cards that elevate their experience from day one. Keep them committed with automatic renewals and personalized\, automated renewal reminders—it’s truly set-it-and-forget-it for you! \nDo you count memberships as donation revenue? No problem! Grow support with donation-inclusive memberships while leveraging PatronManager’s powerful features. \nGive your members a more personalized journey—and give yourself more time for high-impact work.
URL:https://leapevent.tech/arts-culture-community-agenda/more-members-less-work/
LOCATION:The Marquee\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T094500
DTEND;TZID=America/Chicago:20260521T103000
DTSTAMP:20260408T060704
CREATED:20260325T193822Z
LAST-MODIFIED:20260325T193822Z
UID:8821-1779356700-1779359400@leapevent.tech
SUMMARY:Reporting Room: Troubleshooting Reports
DESCRIPTION:Have you ever opened a CRM Snapshot result or Door List Report and wondered\, “Why is this report wrong?” Additionally\, have you wanted to add custom fields to pre-built reports\, but weren’t sure how? Join us in this session as we discuss how to troubleshoot “broken” reports and customize them!
URL:https://leapevent.tech/arts-culture-community-agenda/reporting-room-troubleshooting-reports/
LOCATION:Air Mail North\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T094500
DTEND;TZID=America/Chicago:20260521T103000
DTSTAMP:20260408T060704
CREATED:20260325T193953Z
LAST-MODIFIED:20260325T194013Z
UID:8822-1779356700-1779359400@leapevent.tech
SUMMARY:Cracking the "Codes": Unlocking the Arts for All
DESCRIPTION:What if the same ticketing tools you already use could do far more than sell seats? Learn how the American Shakespeare Center uses Access Codes and Discount Codes to build strategy for community impact\, support staff workloads\, and grow both earned and contributed revenue. We will share examples of how ASC structured these codes to bring new and lapsed audiences back to the theater and turned the increased patron engagement data into compelling support for grant applications.
URL:https://leapevent.tech/arts-culture-community-agenda/cracking-the-codes/
LOCATION:Air Mail South\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T094500
DTEND;TZID=America/Chicago:20260521T103000
DTSTAMP:20260408T060704
CREATED:20260325T194206Z
LAST-MODIFIED:20260325T194206Z
UID:8823-1779356700-1779359400@leapevent.tech
SUMMARY:Learning Lab
DESCRIPTION:Stop by the Learning Lab to chat with the Support Team in a relaxed\, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and gather tips directly from the experts. Or\, implement a new feature you learned about in a session or earn your Admin Certification by taking the exam.
URL:https://leapevent.tech/arts-culture-community-agenda/learning-lab-5/
LOCATION:The Library\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T100000
DTEND;TZID=America/Chicago:20260521T104500
DTSTAMP:20260408T060704
CREATED:20260325T193336Z
LAST-MODIFIED:20260326T195439Z
UID:8811-1779357600-1779360300@leapevent.tech
SUMMARY:Getting Started with Dashboards with Data Geeks Lab
DESCRIPTION:This session will focus on top tips for users to begin to tell their PatronManager data stories through dashboards. From suggestions on what base reports to start with\, to dashboard filters\, to storytelling with widgets and more\, this session will make you eager to improve your existing dashboards or explore brand new options. We will touch on both ticketing and fundraising\, in addition to administrative dashboards that can help you wrangle your data. \nBring your laptop – this will be a hands-on training session where you can follow along in your own instance. \nPlease note this session is limited to 20 people.
URL:https://leapevent.tech/arts-culture-community-agenda/getting-started-with-dashboards/
LOCATION:Stage Coach\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T103000
DTEND;TZID=America/Chicago:20260521T104500
DTSTAMP:20260408T060704
CREATED:20260325T194628Z
LAST-MODIFIED:20260325T194628Z
UID:8825-1779359400-1779360300@leapevent.tech
SUMMARY:Morning Break
DESCRIPTION:Grab that second cup of coffee before heading to your next session! \n*Please ensure any allergies or dietary requirements have been communicated to the PM team*
URL:https://leapevent.tech/arts-culture-community-agenda/morning-break-2/
LOCATION:Telegram/Lounge\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T104500
DTEND;TZID=America/Chicago:20260521T121500
DTSTAMP:20260408T060704
CREATED:20260325T194730Z
LAST-MODIFIED:20260325T194730Z
UID:8826-1779360300-1779365700@leapevent.tech
SUMMARY:Community Conversations
DESCRIPTION:For the first time ever\, this year’s conference will include more time each day to connect with other arts organizations who partner with Leap during a time we’re calling “Community Conversations”. These are peer-led\, open discussions where attendees choose the topics and connect around what matters most right now. Bring a question\, share a workflow\, talk through a challenge\, or simply meet others doing similar work. \nNo slides. No scripts. Just open conversation.
URL:https://leapevent.tech/arts-culture-community-agenda/community-conversations-2/
LOCATION:The Marquee\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T121500
DTEND;TZID=America/Chicago:20260521T133000
DTSTAMP:20260408T060704
CREATED:20260325T195021Z
LAST-MODIFIED:20260325T195021Z
UID:8827-1779365700-1779370200@leapevent.tech
SUMMARY:Lunch
DESCRIPTION:Join us for a hearty lunch and connect with your fellow Patron Manager users. \n*Please ensure any allergies or dietary requirements have been communicated to the PM team*
URL:https://leapevent.tech/arts-culture-community-agenda/lunch-2/
LOCATION:Telegram/Lounge\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T133000
DTEND;TZID=America/Chicago:20260521T140000
DTSTAMP:20260408T060704
CREATED:20260325T195411Z
LAST-MODIFIED:20260325T195411Z
UID:8830-1779370200-1779372000@leapevent.tech
SUMMARY:Volunteers for Salesforce App Checklist with Data Geeks Lab
DESCRIPTION:An open “Ask Me Anything” session to answer questions on how to set up the website portion of the app\, troubleshoot permissions and sharing rules\, and some best practices. This session is designed to help anyone who already has V4S installed\, but has bumped into errors after Salesforce release updates. You’ll take away a checklist of configuration items and troubleshooting tips to use and share with your colleagues. \nPlease note that this session will not be an introduction to the app: we’ll assume that you have already started using or configuring it. \nBring your laptop – this will be a hands-on training session where you can follow along in your own instance. \nPlease note this session is limited to 20 people.
URL:https://leapevent.tech/arts-culture-community-agenda/volunteers-for-salesforce-app-checklist/
LOCATION:Stage Coach\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T133000
DTEND;TZID=America/Chicago:20260521T141500
DTSTAMP:20260408T060704
CREATED:20260325T195509Z
LAST-MODIFIED:20260325T195509Z
UID:8831-1779370200-1779372900@leapevent.tech
SUMMARY:Battling Internal Myths to Realize Your True Value | Vatic\, Sponsor Session
DESCRIPTION:Strongly held internal beliefs and the recent greedy tactics of major ticketing outlets have warped the conversation about how much to charge for cultural programming. But ultimately\, we need to listen to the people who are buying the tickets. Understanding what patrons feel an experience with us is worth is the beginning of finding the right price for our events. Join us for an open conversation about how arts organizations are recognizing their true value and realizing revenue improvement with more effective price management.
URL:https://leapevent.tech/arts-culture-community-agenda/battling-internal-myths-to-realize-your-true-value/
LOCATION:The Marquee\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T133000
DTEND;TZID=America/Chicago:20260521T141500
DTSTAMP:20260408T060704
CREATED:20260325T195610Z
LAST-MODIFIED:20260325T195610Z
UID:8832-1779370200-1779372900@leapevent.tech
SUMMARY:Reporting Room: Troubleshooting Reports
DESCRIPTION:Have you ever opened a CRM Snapshot result or Door List Report and wondered\, “Why is this report wrong?” Additionally\, have you wanted to add custom fields to pre-built reports\, but weren’t sure how? Join us in this session as we discuss how to troubleshoot “broken” reports and customize them!
URL:https://leapevent.tech/arts-culture-community-agenda/reporting-room-troubleshooting-reports-2/
LOCATION:Air Mail North\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T133000
DTEND;TZID=America/Chicago:20260521T141500
DTSTAMP:20260408T060704
CREATED:20260325T195815Z
LAST-MODIFIED:20260325T195815Z
UID:8833-1779370200-1779372900@leapevent.tech
SUMMARY:The Confidence Loop: How to Build Teams That Know What to Do Next
DESCRIPTION:What if your team didn’t have to ask you what to do next? In this hands-on session\, discover how to create a confidence loop that trains staff to think\, act\, and own their roles—without constant oversight. Learn to spot knowledge gaps\, close them efficiently\, and embed ownership into your training systems. You’ll walk away with practical tools from The Empowerment Engine method to build teams that move forward with clarity\, not questions.
URL:https://leapevent.tech/arts-culture-community-agenda/the-confidence-loop/
LOCATION:Air Mail South\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T133000
DTEND;TZID=America/Chicago:20260521T141500
DTSTAMP:20260408T060704
CREATED:20260325T195958Z
LAST-MODIFIED:20260325T195958Z
UID:8834-1779370200-1779372900@leapevent.tech
SUMMARY:Learning Lab
DESCRIPTION:Stop by the Learning Lab to chat with the Support Team in a relaxed\, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and gather tips directly from the experts. Or\, implement a new feature you learned about in a session or earn your Admin Certification by taking the exam.
URL:https://leapevent.tech/arts-culture-community-agenda/learning-lab-6/
LOCATION:The Library\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T133000
DTEND;TZID=America/Chicago:20260521T153000
DTSTAMP:20260408T060704
CREATED:20260325T195257Z
LAST-MODIFIED:20260325T195257Z
UID:8828-1779370200-1779377400@leapevent.tech
SUMMARY:Admin Exam
DESCRIPTION:Become a Certified PatronManager Admin right here at the Community Meeting. Take your exam and become a PatronManager guru – officially!
URL:https://leapevent.tech/arts-culture-community-agenda/admin-exam/
LOCATION:The River View Room\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T141500
DTEND;TZID=America/Chicago:20260521T150000
DTSTAMP:20260408T060704
CREATED:20260325T202142Z
LAST-MODIFIED:20260325T202142Z
UID:8835-1779372900-1779375600@leapevent.tech
SUMMARY:Turning Your Education Program into a Growth Engine | CourseStorm\, Sponsor Session
DESCRIPTION:Education\, done right\, will help you reach new audiences of all ages\, strengthen community connections\, and grow revenue. Join Natasha Wahid\, Head of Marketing at CourseStorm for an actionable session about how to build a thriving arts education program at your organization\, based on what we’ve seen work for hundreds of orgs across the country.
URL:https://leapevent.tech/arts-culture-community-agenda/turning-your-education-program-into-a-growth-engine/
LOCATION:The Marquee\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T141500
DTEND;TZID=America/Chicago:20260521T150000
DTSTAMP:20260408T060704
CREATED:20260326T133621Z
LAST-MODIFIED:20260326T133621Z
UID:8837-1779372900-1779375600@leapevent.tech
SUMMARY:Reporting Room: Diagnostic Reporting
DESCRIPTION:How healthy is your data? Clean data is important for your organization\, but how do you find out what needs cleaning? That’s where diagnostic reporting comes in! We’ll build some common reports and list views for cleaning up and see ways to get your data tidy.
URL:https://leapevent.tech/arts-culture-community-agenda/reporting-room-diagnostic-reporting/
LOCATION:Air Mail North\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T141500
DTEND;TZID=America/Chicago:20260521T150000
DTSTAMP:20260408T060704
CREATED:20260326T133746Z
LAST-MODIFIED:20260326T133746Z
UID:8838-1779372900-1779375600@leapevent.tech
SUMMARY:Our Audience Doesn’t Want an App\, and Other Myths We Tell Ourselves in the Arts | InstantEncore\, Sponsor Session
DESCRIPTION:Audience behaviour isn’t just changing\, it has changed. We can no longer reach the same audience with the same strategies as we did just a few years ago. We will look at the data surrounding the effectiveness of traditional marketing channels and talk about the value of the “Owned Marketing channel ” and In-App Marketing. Then we will dive a little deeper into how arts organizations are using apps to build deeper connections with their Audience and FILLING MORE SEATS.
URL:https://leapevent.tech/arts-culture-community-agenda/our-audience-doesnt-want-an-app/
LOCATION:Air Mail South\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T141500
DTEND;TZID=America/Chicago:20260521T153000
DTSTAMP:20260408T060704
CREATED:20260326T133907Z
LAST-MODIFIED:20260326T133907Z
UID:8839-1779372900-1779377400@leapevent.tech
SUMMARY:Learning Lab
DESCRIPTION:Stop by the Learning Lab to chat with the Support Team in a relaxed\, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and gather tips directly from the experts. Or\, implement a new feature you learned about in a session or earn your Admin Certification by taking the exam.
URL:https://leapevent.tech/arts-culture-community-agenda/learning-lab-7/
LOCATION:The Library\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260521T153000
DTEND;TZID=America/Chicago:20260521T163000
DTSTAMP:20260408T060704
CREATED:20260326T133957Z
LAST-MODIFIED:20260326T133957Z
UID:8840-1779377400-1779381000@leapevent.tech
SUMMARY:Closing Session
DESCRIPTION:Crossing the LACCM 26 finish line\, we’ll come together to strategize how to optimize and make the most out of PatronManager when you get back home.
URL:https://leapevent.tech/arts-culture-community-agenda/closing-session/
LOCATION:The Marquee\, 433 W Van Buren Street\, Chicago\, IL\, 60607\, United States
END:VEVENT
END:VCALENDAR