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Breakfast

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas

Start your day right! Join us in the ballroom for a delicious breakfast buffet. *Please ensure any allergies or dietary restrictions have been communicated to the Leap team

Inclusive Innovation with Impactful DE&I

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas

DEI is about time, trust, and technique. It is not fill in the checkbox, it doesn’t happen just once, and it won’t happen because you say so. It is a…

Open Learning

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…

Executive Playbook: Maximizing Results with PatronManager

Chopin 1 3121 S Las Vegas Blvd, Las Vegas

Executive leaders don't always have the time to use PatronManager extensively or to fully understand its capabilities. In this special session, you'll have a chance to hear from other leaders…

Panel: Managing Museum Memberships with Patron Donations

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas

Our three panelists all work for organizations who manage their membership programs using Donations in PatronManager, rather than Ticket Orders. They’ll share why their accounts were set up this way,…

Donors and Data: Key Reports to Manage Your Donation Pipeline

Chopin 2 3121 S Las Vegas Blvd, Las Vegas

Keeping an eye on your donation pipeline is crucial for meeting your organization's fundraising goals. In this session, we'll look at how to best utilize the Stage and Probability fields…

Ticket Design 101: Creating a Clear and Friendly Experience

Chopin 3 3121 S Las Vegas Blvd, Las Vegas

Want to upgrade or change your Point-of-Sale tickets? With the new Ticket Design Tool, you have the freedom to design your own tickets with our drag-and-drop editor! Learn how to…

Open Learning

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…

Morning Break

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas

Grab that second cup of coffee in the ballroom before heading to your next session! *Please ensure any allergies or dietary restrictions have been communicated to the Leap team

Growth Strategies for Increasing Membership Using PatronManager

Chopin 2 3121 S Las Vegas Blvd, Las Vegas

Discover proven strategies for boosting membership and ensuring sustained engagement. This presentation explores essential components of successful membership campaigns, from initial design to long-term management, while highlighting practical tips for…

Extracting Accounting Data from PatronManager

Chopin 3 3121 S Las Vegas Blvd, Las Vegas

Your staff relies on PatronManager for Donor Management and Ticketing. But what about the accounting department? Traditionally the interface between PatronManager and your accounting system has been manual, tedious, and…

Open Learning

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…

Lunch

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas

Join us for a hearty lunch in the ballroom and connect with your fellow Patron Management users! *Please ensure any allergies or dietary requirements have been communicated to the Leap…

Panel: Empowering New Users for Success

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas

Can you remember your very first day using PatronManager? In this panel, we’ll discuss tools for getting new users of the system up to speed quickly while fostering a spirit…

Admin Exam Study Time

Chopin 1 3121 S Las Vegas Blvd, Las Vegas

Join us for dedicated time to study and become a Certified PatronManager Admin! Starting with a brief overview of the course, this session will give you the time and space…

The PatMan Product Kitchen

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas

Step into the product development kitchen as we cook up some new things in PatronManager! You might get a sneak peek at new features in development, an opportunity to give…

The Digital Marketing Equation

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas

Many organizations face questions, limitations, or roadblocks as they build out their marketing strategy and Leap is here to help with a session devoted to best practices and insights from…

Dashboard Confessional: How to Make Your Team Cry

Chopin 2 3121 S Las Vegas Blvd, Las Vegas

This session will help you understand and utilize dashboards to their full potential, giving the information your team needs at a glance. This is a beginner-friendly class. The session's goal…

Facilitated Discussion: Latecomers, No Shows, and Sellouts, oh my!

Chopin 3 3121 S Las Vegas Blvd, Las Vegas

Does your organization ever have problems with Latecomers, No Shows, or Sell-outs? If so, come join in a facilitated discussion about these common front-of-house challenges. We’ll discuss a variety of…

Afternoon Break – visit our sponsors!

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas

Stay fueled for the final sessions of the day with some afternoon refreshments in the ballroom and check out the sponsor booths! *Please ensure any allergies or dietary requirements have…

Take the Admin Exam!

Chopin 1 3121 S Las Vegas Blvd, Las Vegas

Become a Certified PatronManager Admin right here at the Community Meeting. Take your exam and become a PatronManager guru - officially!

Mastering Grants and Pledges in PatronManager

Chopin 2 3121 S Las Vegas Blvd, Las Vegas

Grants and Pledges make up an important portion of your fundraising efforts. But how do you best track these sources of giving when you expect to receive them in multiple…

Volunteers for Salesforce App: FAQs

Chopin 3 3121 S Las Vegas Blvd, Las Vegas

An open “Ask Me Anything” session to answer questions on how to set up the app, troubleshoot permissions and sharing rules, and some best practices. This session is designed to…

Open Learning

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…

Panel: Charting the Path Forward with Audience Engagement

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas

The biggest challenges of the pandemic seem to be in the rearview mirror, but the effects of those turbulent years are still with many of our organizations. We'll discuss how…

Facilitated Discussion: What Are Your Favorite Salesforce Apps?

Chopin 2 3121 S Las Vegas Blvd, Las Vegas

Explore the Salesforce AppExchange with us! Come join a conversation about recommended apps and general Salesforce tools that are both useful and friendly for PatronManager. Our hosts will share a…

Open Learning

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…

Happy Hour Reception

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas

After a full day at PMCM 24, what better way to relax than with us! Head on over to Encore Ballroom for a happy hour reception. Schmooze with friends, both…