Breakfast
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las VegasStart your day right! Join us in the ballroom for a delicious breakfast buffet. *Please ensure any allergies or dietary restrictions have been communicated to the Leap team
Inclusive Innovation with Impactful DE&I
Encore Ballroom 5 3121 S Las Vegas Blvd, Las VegasDEI is about time, trust, and technique. It is not fill in the checkbox, it doesn’t happen just once, and it won’t happen because you say so. It is a…
Event Registration & Beyond: Engaging Attendees with Salesforce-Connected Forms
Chopin 2 3121 S Las Vegas Blvd, Las VegasFrom the red carpet to the iconic Boston Marathon, leading events rely on FormAssembly's data collection solution to turn complex event forms and customer engagement into effortless processes. Craft customized…
Mobile (Ticket) Magic: Maximizing Convenience for Today’s On-The-Go Audience
Chopin 3 3121 S Las Vegas Blvd, Las VegasMobile tickets are convenient for your patrons, easy to set up, and they speed up order processing. And they're not only for folks who use Apple and Google Wallet! They're…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las VegasImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…
Executive Playbook: Maximizing Results with PatronManager
Chopin 1 3121 S Las Vegas Blvd, Las VegasExecutive leaders don't always have the time to use PatronManager extensively or to fully understand its capabilities. In this special session, you'll have a chance to hear from other leaders…
Panel: Managing Museum Memberships with Patron Donations
Encore Ballroom 5 3121 S Las Vegas Blvd, Las VegasOur three panelists all work for organizations who manage their membership programs using Donations in PatronManager, rather than Ticket Orders. They’ll share why their accounts were set up this way,…
Donors and Data: Key Reports to Manage Your Donation Pipeline
Chopin 2 3121 S Las Vegas Blvd, Las VegasKeeping an eye on your donation pipeline is crucial for meeting your organization's fundraising goals. In this session, we'll look at how to best utilize the Stage and Probability fields…
Ticket Design 101: Creating a Clear and Friendly Experience
Chopin 3 3121 S Las Vegas Blvd, Las VegasWant to upgrade or change your Point-of-Sale tickets? With the new Ticket Design Tool, you have the freedom to design your own tickets with our drag-and-drop editor! Learn how to…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las VegasImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…
Morning Break
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las VegasGrab that second cup of coffee in the ballroom before heading to your next session! *Please ensure any allergies or dietary restrictions have been communicated to the Leap team
Lightning Level Up: Working Smarter, Not Harder in Lightning Experience
Encore Ballroom 5 3121 S Las Vegas Blvd, Las VegasLearn about the advantages of some of features only available in Lightning to improve the experience for your users. Take page layouts to the next level with Lightning App Builder,…
Growth Strategies for Increasing Membership Using PatronManager
Chopin 2 3121 S Las Vegas Blvd, Las VegasDiscover proven strategies for boosting membership and ensuring sustained engagement. This presentation explores essential components of successful membership campaigns, from initial design to long-term management, while highlighting practical tips for…
Extracting Accounting Data from PatronManager
Chopin 3 3121 S Las Vegas Blvd, Las VegasYour staff relies on PatronManager for Donor Management and Ticketing. But what about the accounting department? Traditionally the interface between PatronManager and your accounting system has been manual, tedious, and…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las VegasImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…
Lunch
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las VegasJoin us for a hearty lunch in the ballroom and connect with your fellow Patron Management users! *Please ensure any allergies or dietary requirements have been communicated to the Leap…
Panel: Empowering New Users for Success
Encore Ballroom 5 3121 S Las Vegas Blvd, Las VegasCan you remember your very first day using PatronManager? In this panel, we’ll discuss tools for getting new users of the system up to speed quickly while fostering a spirit…
Salesforce Supercharged: Strategies for Optimizing Your Instance
Chopin 2 3121 S Las Vegas Blvd, Las VegasAre you getting the most out of Salesforce? What would you like to be able to do or improve? At Leap Marketing & Analytics, our CRM team serves as both…
Engage with Intelligence: Streamlining Workflows with Wealth Insights and Relationships
Chopin 3 3121 S Las Vegas Blvd, Las VegasJoin us for an insightful session designed specifically for arts and culture organizations. Discover how to transform your fundraising and membership programs by harnessing the power of wealth insights and…
Admin Exam Study Time
Chopin 1 3121 S Las Vegas Blvd, Las VegasJoin us for dedicated time to study and become a Certified PatronManager Admin! Starting with a brief overview of the course, this session will give you the time and space…
The PatMan Product Kitchen
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las VegasStep into the product development kitchen as we cook up some new things in PatronManager! You might get a sneak peek at new features in development, an opportunity to give…
The Digital Marketing Equation
Encore Ballroom 5 3121 S Las Vegas Blvd, Las VegasMany organizations face questions, limitations, or roadblocks as they build out their marketing strategy and Leap is here to help with a session devoted to best practices and insights from…
Dashboard Confessional: How to Make Your Team Cry
Chopin 2 3121 S Las Vegas Blvd, Las VegasThis session will help you understand and utilize dashboards to their full potential, giving the information your team needs at a glance. This is a beginner-friendly class. The session's goal…
Facilitated Discussion: Latecomers, No Shows, and Sellouts, oh my!
Chopin 3 3121 S Las Vegas Blvd, Las VegasDoes your organization ever have problems with Latecomers, No Shows, or Sell-outs? If so, come join in a facilitated discussion about these common front-of-house challenges. We’ll discuss a variety of…
Afternoon Break – visit our sponsors!
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las VegasStay fueled for the final sessions of the day with some afternoon refreshments in the ballroom and check out the sponsor booths! *Please ensure any allergies or dietary requirements have…
Take the Admin Exam!
Chopin 1 3121 S Las Vegas Blvd, Las VegasBecome a Certified PatronManager Admin right here at the Community Meeting. Take your exam and become a PatronManager guru - officially!
Mastering Grants and Pledges in PatronManager
Chopin 2 3121 S Las Vegas Blvd, Las VegasGrants and Pledges make up an important portion of your fundraising efforts. But how do you best track these sources of giving when you expect to receive them in multiple…
Volunteers for Salesforce App: FAQs
Chopin 3 3121 S Las Vegas Blvd, Las VegasAn open “Ask Me Anything” session to answer questions on how to set up the app, troubleshoot permissions and sharing rules, and some best practices. This session is designed to…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las VegasImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…
Panel: Charting the Path Forward with Audience Engagement
Encore Ballroom 5 3121 S Las Vegas Blvd, Las VegasThe biggest challenges of the pandemic seem to be in the rearview mirror, but the effects of those turbulent years are still with many of our organizations. We'll discuss how…
Facilitated Discussion: What Are Your Favorite Salesforce Apps?
Chopin 2 3121 S Las Vegas Blvd, Las VegasExplore the Salesforce AppExchange with us! Come join a conversation about recommended apps and general Salesforce tools that are both useful and friendly for PatronManager. Our hosts will share a…
Sleuthing for Segments: Marketing Reports for Audience Insights
Chopin 3 3121 S Las Vegas Blvd, Las VegasReporting is the process of asking your database questions. Together, let’s discuss the basics of articulating these questions to inform your Marketing efforts.
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las VegasImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team?…
Happy Hour Reception
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las VegasAfter a full day at PMCM 24, what better way to relax than with us! Head on over to Encore Ballroom for a happy hour reception. Schmooze with friends, both…