PMCM 2024 Opening Session & Keynote Address
Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesKick-starting PMCM 2024, the Leap team will warmly welcome you to sunny Las Vegas for an exciting week filled with opportunities to engage, learn, and connect. Hear from Leap Event Technology's Chief Product Officer, take an exclusive look at the Patron Manager product roadmap, and delve into the resilience of the Arts and Cultural sector,…
Morning Break
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesGrab that second cup of coffee in the ballroom before heading to your next session! *Please ensure any allergies or dietary requirements have been communicated to the Leap team
Lightning Launchpad: Navigating in PatronManager with Ease
Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesAre you ready for the future of Salesforce in Lightning Experience? As a User, get to know the main differences between navigation in Classic versus Lightning. As an Admin, make sure your Users are set up for success by ensuring your account is optimized for Lightning and learn tips for increasing feature adoption.
PatronManager Power-Up: Unleashing Collaboration for Collective Wins
Chopin 1 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesCan the Box Office see a badge that identifies a major donor so they can give extra TLC while selling them tickets? You bet! Can the Development office see who's coming to tonight's concert so they know who to look for in the lobby? Of course! With PatronManager, you no longer are stuck working in…
Reporting Essentials: A Beginner’s Guide to Understanding and Using Data
Chopin 2 3121 S Las Vegas Blvd, Las Vegas, United StatesIt can be hard to know where to go when staring up at a wall of data. In this session, we’ll learn how to draw actionable information from your reports.
Fire Yourself: The Art of Effective Delegation
Chopin 3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesDelve into the subtle yet powerful strategies behind mastering delegation and reshaping your approach to leadership. We'll explore how delegation isn't just about lightening your workload—it's about unlocking the full potential of your team. Together we'll uncover how empowering others can lead to remarkable growth and productivity. Learn the common challenges that hinder effective delegation…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.
Lunch
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesJoin us for a hearty lunch in the ballroom and connect with your fellow Patron Management users! *Please ensure any allergies or dietary requirements have been communicated to the Leap team
Panel: Putting Patrons First in the Age of AI
Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesAs companies rush to incorporate AI into products, many are losing sight of who they are building for. The difference between product fads and ones that change how we work and live is the customer experience. In this session, you will learn from a panel of experts about how to build AI products that help…
If I’m in Charge, Shouldn’t I Know Everything?
Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesAs a member of the company’s leadership team, what can I do to make LEAP a success? Learn how to create a vision/mission for a project. Implement the vision by providing resources, understanding timelines, and recognizing those who are on the front line. Understand that as a leader, you don’t have to know it all,…
The Data Geeks Lab PatronManager Toolkit
Chopin 2 3121 S Las Vegas Blvd, Las Vegas, United StatesWe are a team of Salesforce nonprofit consultants, with plenty of hands-on experience using PatronManager. As we’ve worked with many of you at museums and performing arts venues, we’ve started to create a toolkit of automations and fixes that solve some of the issues we get asked about most often. Our solutions range from automations…
Attendees, Trends, and Tracking: Mastering the Art of Box Office Reporting
Chopin 3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesIt's no secret: a lot of activity happens at the box office! But how do you keep track of that activity and harness it for your organization? In this session, we'll take a look at the tools already available to you along with some tips for creating your own custom reports for the box office.…