Learn from the Maryland Symphony Orchestra's experience in customizing their public ticketing site, incorporating features like digital program books, streaming media, and Spotify playlists. Discover how these enhancement can further be coupled with API integration to create a seamless patron experience starting on your own website! Gain insights into collaborating with web development professionals and…

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.

Start your day right! Join us in the ballroom for a delicious breakfast buffet. *Please ensure any allergies or dietary restrictions have been communicated to the Leap team

DEI is about time, trust, and technique. It is not fill in the checkbox, it doesn’t happen just once, and it won’t happen because you say so. It is a long-term investment, with a full-time commitment to build an honest and trusted relationship.

From the red carpet to the iconic Boston Marathon, leading events rely on FormAssembly's data collection solution to turn complex event forms and customer engagement into effortless processes. Craft customized registration workflows that capture or prefill attendee information, process payments, and connect data to Salesforce and other common apps - all without code.

Mobile tickets are convenient for your patrons, easy to set up, and they speed up order processing. And they're not only for folks who use Apple and Google Wallet! They're easy to pull up on any smartphone from a link, optimized for scanning, and easily printable. Join us for a deep dive into making your…

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.

Executive leaders don't always have the time to use PatronManager extensively or to fully understand its capabilities. In this special session, you'll have a chance to hear from other leaders about how they're using PatronManager to help guide all aspects of their operation, from custom reports and dashboards to the ins and outs of using…

Our three panelists all work for organizations who manage their membership programs using Donations in PatronManager, rather than Ticket Orders. They’ll share why their accounts were set up this way, and the advantages, as well as the drawbacks, of taking this approach. For all three of these organizations, memberships make up the largest single source…

Keeping an eye on your donation pipeline is crucial for meeting your organization's fundraising goals. In this session, we'll look at how to best utilize the Stage and Probability fields on your donation records and walk through how to build helpful donation pipeline reports.

Want to upgrade or change your Point-of-Sale tickets? With the new Ticket Design Tool, you have the freedom to design your own tickets with our drag-and-drop editor! Learn how to create a clear and patron-friendly design, test your draft version, and have the option to adjust your design later whenever you'd like.

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.