Have the Tough Conversation: Price, Value, Loyalty
Chopin 3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesWhat is a ticket worth? Truly worth. Discussing price and value in an arts organization is really hard. Because as passionate as your colleagues are, they aren't the ones buying the tickets. Talking about price is so difficult that often it's not talked about at all. But for an organization to evolve, pricing must evolve…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.
AI-Driven Evolution: Unveiling the Future of Digital Marketing
Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesArtificial Intelligence (AI) stands as a transformative force in the ever-evolving landscape of digital marketing, reshaping strategies, campaigns, and audience engagement. We will delve into the realm of AI and its profound impact on the future of marketing in the context of arts and cultural organizations and gain insights into the latest AI technologies, trends, and…
Admin Exam Study Time
Chopin 1 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesJoin us for dedicated time to study and become a Certified PatronManager Admin! Starting with a brief overview of the course, this session will give you the time and space to study up before taking the exam.
Moving the Needle with Moves Management
Chopin 2 3121 S Las Vegas Blvd, Las Vegas, United StatesMajor gifts have the power to make a substantial impact on your organization’s ability to fulfill its mission and carry out its programs effectively. To secure them, you’ll need a dedicated way to track your major gifts strategy. Learn how to leverage PatronManager features and Salesforce tools to identify new donors and build cultivation strategies…
Designing a Beautiful Public Ticketing Site
Chopin 3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesLearn from the Maryland Symphony Orchestra's experience in customizing their public ticketing site, incorporating features like digital program books, streaming media, and Spotify playlists. Discover how these enhancement can further be coupled with API integration to create a seamless patron experience starting on your own website! Gain insights into collaborating with web development professionals and…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.
Breakfast
Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesStart your day right! Join us in the ballroom for a delicious breakfast buffet. *Please ensure any allergies or dietary restrictions have been communicated to the Leap team
Inclusive Innovation with Impactful DE&I
Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesDEI is about time, trust, and technique. It is not fill in the checkbox, it doesn’t happen just once, and it won’t happen because you say so. It is a long-term investment, with a full-time commitment to build an honest and trusted relationship.
Event Registration & Beyond: Engaging Attendees with Salesforce-Connected Forms
Chopin 2 3121 S Las Vegas Blvd, Las Vegas, United StatesFrom the red carpet to the iconic Boston Marathon, leading events rely on FormAssembly's data collection solution to turn complex event forms and customer engagement into effortless processes. Craft customized registration workflows that capture or prefill attendee information, process payments, and connect data to Salesforce and other common apps - all without code.
Mobile (Ticket) Magic: Maximizing Convenience for Today’s On-The-Go Audience
Chopin 3 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesMobile tickets are convenient for your patrons, easy to set up, and they speed up order processing. And they're not only for folks who use Apple and Google Wallet! They're easy to pull up on any smartphone from a link, optimized for scanning, and easily printable. Join us for a deep dive into making your…
Open Learning
Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas, NV, United StatesImmerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.