• Pre-Conference: New User Bootcamp

    The Vault 433 W Van Buren Street, Chicago, IL, United States

    Are you new to your organization, new to using PatronManager, or both? Take the crash course from PM’s Implementation Team. We'll cover all that you need to know as a new user - from logging in to selling a ticket. At the end of the session, you'll have the essential skills and knowledge to navigate…

  • Registration

    The Registration Desk 433 W Van Buren Street, Chicago, IL, United States

    Check-in at the Registration Desk to receive your badge and other conference materials. If you have any questions, our team will be stationed there to assist.

  • Official Kickoff: Welcome Reception

    Telegram/Lounge 433 W Van Buren Street, Chicago, IL, United States

    Kick off the conference with us at our official Welcome Reception in the beautiful Telegram Lounge. Enjoy drinks and appetizers while getting to know fellow attendees, sponsors, and our team. We’ll also unveil an exciting new session that will take place over the next two days. Be among the first to hear what’s in store…

  • Breakfast

    Telegram/Lounge 433 W Van Buren Street, Chicago, IL, United States

    Start your day off right with a delicious breakfast. *Please ensure all dietary requirements, restrictions, or allergies are communicated to the PM team*

  • Registration

    The Registration Desk 433 W Van Buren Street, Chicago, IL, United States

    Check-in at the Registration Desk to receive your badge and other conference materials. If you have any questions, our team will be stationed there to assist.

  • Opening Session & Keynote Address

    The Marquee 433 W Van Buren Street, Chicago, IL, United States

    Kick-starting LACCM 26, the Leap team will warmly welcome you to vibrant Chicago for two exciting days filled with opportunities to engage, learn, and connect. Hear from Leap Event Technology’s leadership, take an exclusive look at the PatronManager product roadmap and trends, and dive into the future of arts and cultural organizations in the keynote…

  • Morning Break

    Telegram/Lounge 433 W Van Buren Street, Chicago, IL, United States

    Grab that second cup of coffee before heading to your next session! *Please ensure any allergies or dietary requirements have been communicated to the PM team*

  • Ease and Insight with Mailchimp for Salesforce & B12 | B12 Sponsor Session

    The Marquee 433 W Van Buren Street, Chicago, IL, United States

    Connecting Mailchimp and Salesforce can streamline your marketing, box office, and fundraising workflows. In this live demo of Mailchimp for Salesforce, we’ll show how to automatically sync and segment audiences from your Patron Manager data and surface engagement insights inside Salesforce. With real examples, you'll see how easy setup can be and leave with ideas…

  • Reporting Room: Customizations

    Air Mail North 433 W Van Buren Street, Chicago, IL, United States

    Reporting is the process of asking your database questions, but how do we clearly articulate those questions? Join us in this session for a tour of the fundamental reporting tools that allow us to filter, group, and format a data set.

  • Major Gifts, Unlocked: Using PatronManager to Power Your Pipeline

    Stage Coach 433 W Van Buren Street, Chicago, IL, United States

    Your next major donor is probably already in your database. The question is: can you find them—and are you tracking the relationship intentionally? In this session, we’ll show you how to leverage PatronManager’s built-in tools and customization options to run a disciplined, insight-driven major gifts program. You’ll learn practical strategies for segmenting prospects, capturing meaningful…

  • Learning Lab

    The Library 433 W Van Buren Street, Chicago, IL, United States

    Stop by the Learning Lab to chat with the Support Team in a relaxed, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and gather tips directly from the experts. Or, implement a new feature you learned about in a session or earn your Admin Certification by taking the…

  • Lunch

    Telegram/Lounge 433 W Van Buren Street, Chicago, IL, United States

    Join us for a hearty lunch and connect with your fellow Patron Manager users. *Please ensure any allergies or dietary requirements have been communicated to the PM team*