Events for May 20, 2026

Start your day off right with a delicious breakfast. *Please ensure all dietary requirements, restrictions, or allergies are communicated to the PM team*

Check-in at the Registration Desk to receive your badge and other conference materials. If you have any questions, our team will be stationed there to assist.

Kick-starting LACCM 26, the Leap team will warmly welcome you to vibrant Chicago for two exciting days filled with opportunities to engage, learn, and connect. Hear from Leap Event Technology’s…

Grab that second cup of coffee before heading to your next session! *Please ensure any allergies or dietary requirements have been communicated to the PM team*

Connecting Mailchimp and Salesforce can streamline your marketing, box office, and fundraising workflows. In this live demo of Mailchimp for Salesforce, we’ll show how to automatically sync and segment audiences…

Reporting is the process of asking your database questions, but how do we clearly articulate those questions? Join us in this session for a tour of the fundamental reporting tools…

Your next major donor is probably already in your database. The question is: can you find them—and are you tracking the relationship intentionally? In this session, we’ll show you how…

Stop by the Learning Lab to chat with the Support Team in a relaxed, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and…

Join us for a hearty lunch and connect with your fellow Patron Manager users. *Please ensure any allergies or dietary requirements have been communicated to the PM team*

Before you can solve a problem, you have to define it. Chargebacks, ticket resellers, and fraud are often grouped together, but each presents distinct challenges for performing arts organizations. In…

Reporting is the process of asking your database questions, but how do we clearly articulate those questions? Join us in this session for a tour of the fundamental reporting tools…

This session explores how intentional touchpoints and thoughtful stewardship strengthens donor relationships and builds life-long supporters. We will explore practical strategies for tracking and understanding the donor journey using solutions…

Stop by the Learning Lab to chat with the Support Team in a relaxed, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and…

Ever wonder why some organizations struggle with PatronManager while others master it and use it to grow their business? In her eleventh year working with clients, Elise has seen it…

Report types and cross filters help you build reports to find the information you need, but when should you use each? In this session, we’ll look at how report types…

Many arts organizations don’t fit neatly into the “standard” PatronManager setup. At Boston Gay Men’s Chorus, we’ve had to stretch, bend, and even “break” the system to make it work…

We are a team of Salesforce nonprofit consultants, with plenty of hands-on experience using PatronManager. As we’ve worked with many of you, we’ve started to create a kit of automations…

Stop by the Learning Lab to chat with the Support Team in a relaxed, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and…

Stay fueled for the final sessions of the day with some afternoon refreshments and meet LACCM's sponsors. *Please ensure any allergies or dietary requirements have been communicated to the PM…

For the first time ever, this year’s conference will include more time each day to connect with other arts organizations who partner with Leap during a time we’re calling “Community…

Thank you for a brilliant first day! Unwind, share highlights, and enjoy some refreshments at Happy Hour!