• Thought Partners

    Air Mail South 433 W Van Buren Street, Chicago, IL, United States

    Looking to accelerate your project timelines and maximize resources? This session, led by Scott, chronicles the rapid 9-month implementation of timed ticketing for Lightscape at the San Francisco Botanical Garden.…

  • Learning Lab

    The Library 433 W Van Buren Street, Chicago, IL, United States

    Stop by the Learning Lab to chat with the Support Team in a relaxed, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and…

  • Flow Elements and Actions: An Introduction with Data Geeks Lab

    Stage Coach 433 W Van Buren Street, Chicago, IL, United States

    Want to learn about Salesforce Flow automation in a judgement-free space? In 45 minutes, we’ll plan, build, test, and activate a Sandbox Flow that will automatically track donor responses to…

  • More Members, Less Work: Turn New Features into Growth

    The Marquee 433 W Van Buren Street, Chicago, IL, United States

    Attract new members with flexible monthly or annual, plus household or individual membership options. Delight members with beautifully designed digital membership cards that elevate their experience from day one. Keep…

  • Reporting Room: Troubleshooting Reports

    Air Mail North 433 W Van Buren Street, Chicagho, IL, United States

    Have you ever opened a CRM Snapshot result or Door List Report and wondered, “Why is this report wrong?” Additionally, have you wanted to add custom fields to pre-built reports,…

  • Cracking the “Codes”: Unlocking the Arts for All

    Air Mail South 433 W Van Buren Street, Chicago, IL, United States

    What if the same ticketing tools you already use could do far more than sell seats? Learn how the American Shakespeare Center uses Access Codes and Discount Codes to build…

  • Learning Lab

    The Library 433 W Van Buren Street, Chicago, IL, United States

    Stop by the Learning Lab to chat with the Support Team in a relaxed, open setting. There’s no formal agenda here—just an opportunity to get your specific questions answered and…

  • Getting Started with Dashboards with Data Geeks Lab

    Stage Coach 433 W Van Buren Street, Chicago, IL, United States

    This session will focus on top tips for users to begin to tell their PatronManager data stories through dashboards. From suggestions on what base reports to start with, to dashboard…

  • Morning Break

    Telegram/Lounge 433 W Van Buren Street, Chicago, IL, United States

    Grab that second cup of coffee before heading to your next session! *Please ensure any allergies or dietary requirements have been communicated to the PM team*

  • Community Conversations

    The Marquee 433 W Van Buren Street, Chicago, IL, United States

    For the first time ever, this year’s conference will include more time each day to connect with other arts organizations who partner with Leap during a time we’re calling “Community…

  • Lunch

    Telegram/Lounge 433 W Van Buren Street, Chicago, IL, United States

    Join us for a hearty lunch and connect with your fellow Patron Manager users. *Please ensure any allergies or dietary requirements have been communicated to the PM team*

  • Volunteers for Salesforce App Checklist with Data Geeks Lab

    Stage Coach 433 W Van Buren Street, Chicago, IL, United States

    An open “Ask Me Anything” session to answer questions on how to set up the website portion of the app, troubleshoot permissions and sharing rules, and some best practices. This…