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How Technology Boosts Event ROI 

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Unlock the secrets to boosting your event’s bottom line to the max with cutting-edge technology solutions! By leveraging the right tools, you can streamline your operations, boost attendee engagement, facilitate data-driven decision making, and more. Find out how event technology can be the cornerstone for event organizers seeking to elevate their event’s return on investment.

How to Measure Event ROI

Return on investment (ROI) is a vital metric for determining your event’s success! It measures the financial return generated from your event relative to your costs. Measuring event ROI is essential for justifying expenses and planning even better events in the future. To calculate event ROI, look at key metrics like attendee satisfaction, lead generation, sales conversions, revenue, and brand awareness. Don’t forget to factor in your event costs! This includes, but is not limited to, venue rental, catering and hospitality, marketing, entertainment, tech equipment (like lighting, audio, and event management software), logistics (shipping, handling, transportation), staffing, and even opportunity costs. Here are some formulas to measure event ROI: 

  • Basic ROI formula: (Net Profit / Net Costs) * 100
    • Purpose of this formula: To measure overall profitability
  • Gross revenue ROI formula: [(Gross Revenue – Total Costs) / Total Costs] * 100
    • Purpose of this formula: To evaluate events where the emphasis is top-line revenue growth
  • Cost savings ROI formula: (Cost Savings / Event Costs) * 100
    • Purpose of this formula: To understand the financial impact of efficiency improvements or cost-cutting initiatives

Calculating event ROI will help you gather all the data you need to see just how successful your event was and where you can improve next time. Looking for a fast way to apply the basic ROI formula? Feel free to use our event ROI calculator below!

Event ROI Calculator

Event ROI Calculator

Enhance ROI through Event Ticketing

Using the right event ticketing system opens up a lot of opportunities to boost your sales. You can easily add upsells like merchandise, tickets to other events, or even parking, which can bump up your average transaction value. Plus, offering VIP and premium experience ticket tiers means you can craft the perfect event day based on your attendees’ preferences and bring in more revenue. Implementing referral discounts is another great tactic since it encourages attendees to invite their friends and expand your event’s reach. 

And don’t forget about pre-registration for your big on-sale; it gives you extra time to promote your tickets, build excitement, and ensure a strong launch! You’ll be able to collect valuable attendee data during the ticketing process as well. This event data will give you the inside scoop on your ticket buyers’ preferences and behaviors, empowering you to personalize marketing efforts and better tailor your future events to them. By leveraging an enterprise-level ticketing platform like TicketLeap Pro, you’re sure to enhance your attendees’ experience and boost your bottom line in doing so.

Boost Engagement with Mobile Apps & Activations

Boosting attendee engagement is key to making your events a hit, and using event technology tools like mobile apps and activations can really help! By using mobile apps, you can customize schedules and use dynamic filters to tailor the event to each attendee’s interests. This ensures attendees can craft their perfect event day, and thus they’re more likely to come back year after year (which means better ROI for your event!). Plus, activations can drive more registrations and collect valuable attendee data by offering rewards for completing a series of fun challenges across your venue.

At Leap, our attendee engagement solution offers both! Our tools give you the power to create personalized experiences that attendees will love and increase your event’s revenue. You can offer sponsorship placements through our mobile apps, giving sponsors premium visibility and engagement opportunities. By integrating sponsor logos, advertisements, and exclusive offers within the app, you can generate additional revenue and deliver value to your sponsors, making your event a win-win for everyone involved.

Streamline Event Payments

Event payment systems offer several advantages, such as streamlined transactions and improved security, making the payment process faster and safer for both attendees and organizers. An event payment solution will also manage chargebacks efficiently, ensuring you keep more money in your pocket. Additionally, directly depositing your payouts into your select bank account will simplify how you manage your finances, like ensuring you get those finances in a timely manner to put back into your event. With an event payment solution like Leap Merchant Services, you receive all of the above, plus flexible payment options (think digital wallets or buy now, pay later) to give you and your attendees more financial convenience and drive more sales.

Strengthen Relationships with CRM

A customer relationship management (CRM) system helps you understand what your attendees want and learn more about how they interact with your organization. This includes seeing what aspects of your events they enjoy the most, how they discovered your events, what campaigns they’ve engaged with, and so much more. With a CRM like Leap Patron Management, you can build subscription and membership packages, integrate ticketing, and gain access to a powerful fundraising system to better connect with your attendees and make it easier than ever to reach your financial goals.

Sell More Tickets with Marketing and Analytics

Investing in a dedicated marketing and analytics team ensures your event marketing efforts reach the right audience. With real-time analytics at their disposal, these marketing experts can provide immediate feedback on your marketing campaigns to help you optimize your next email or ad. This allows you to maximize your ad spend, every piece of content you put out,  and ultimately, your event marketing ROI. Your dedicated team can explore a multi-channel promotion approach – including email, social media, CRM, and more – to widen your audience and engage with potential ticket buyers. Leap’s marketing and analytics team achieves this by offering tailored email campaigns, CRM improvements, digital ad optimization, and proven industry knowledge. Thanks to our team, we’re empowering event organizers to make data-driven decisions and execute targeted marketing strategies with confidence!

Create Unforgettable Experiences with Photo-Ops

A photo-op solution takes attendee engagement up a notch by offering epic moments with celebrities or special guests. Not only does it make attendees feel like VIPs, but when they share their photos on social media, this promotes your event to even more people! You can even sell additional items like prints and autographs to enhance your attendees’ experience even more and give you another stream of revenue. With a photo-op solution like Leap’s Epic Experiences, you’ll have a built-in team to help you run these VIP opportunities. Plus, they’ll assist with handling the nitty-gritty stuff such as schedule management and floor plan organization so you can focus on making your event unforgettable. And with a dedicated onsite staff managing the technology of your photo ops and getting more fans into your VIP experience, the return speaks for itself!

Witness How Event Technology Works its Magic!

Want to see the success of event technology in action? Check out how Leap’s Event Technology solutions have elevated these unforgettable events! 

From creating memorable moments to streamlining your event management, event technology (like Leap’s suite of solutions!) is revolutionizing the way we approach ROI for event management. By leveraging these innovative solutions, event professionals can maximize their ROI with additional revenue streams and enhanced experiences that keep attendees coming back for more. So, whether you’re planning a convention, festival, or another type of epic event, using the right technology can make all the difference in creating truly elevated event experiences!

Want a helpful tool to walk you through the steps of building event ROI? Check out our guide below!

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