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Partners & Integrations

Leverage our powerful lineup of integrations to tailor our Patron Management solution to your arts organization’s evolving needs.

Harness the Power of Our Partnerships

At Patron Management, we understand that every arts and cultural organization has unique needs. As part of our all-in-one solution, we have a lineup of dedicated PatronManager partners that effortlessly integrate with our platform, ensuring your organization has everything it needs to succeed. Whether it’s web design, email marketing, ticket printing, or other essential tools, our lineup of PatronManager integrations will take your organization to new heights!

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Elevate Your Arts Organization Today

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Tools to Supercharge Your Events

Salesforce AppExchange

CRM Integrations
The Salesforce AppExchange is the world’s largest business app marketplace with over 3,000 apps from thousands of developers that can be easily integrated into PatronManager. New apps are launched all the time, many of which are free or discounted for nonprofit organizations. To help you decide which integrations are best for your needs, our team maintains a curated list of recommended apps that have proven to be most beneficial for our clients.

 

Boca Systems

Ticket Printing
Boca Systems has been proudly manufacturing and selling top-notch thermal ticket printers since 1980. Their patented technology allows them to build state-of-the-art printer products with innovative designs and exclusive features. As Patron Management’s preferred vendor of thermal printers, we’ve tested and approved their solution as the best for your ticket printing needs!

 

Campaign Manager

Email Marketing
Campaign Monitor is an innovative email marketing platform that makes crafting effective campaigns and engaging with your patrons easier than ever! With stunning email templates, customizable workflows, and advanced analytics, Campaign Monitor allows you to effortlessly deliver personalized and targeted messages that drive tangible results for your arts organization.

 

CourseStorm

Class Registration
CourseStorm is an intuitive cloud-based solution that gives you the power to manage your classes and workshops with ease. Create branded online course catalogs and offer simplified family registration for parents enrolling their children. This solution makes it easier than ever for you to expand your course offerings, streamline your class registration, and process payments online.

 

Double the Donation

Fundraising
Double the Donation helps nonprofits raise funds through corporate matching gifts and employee volunteer grant programs. With more than 20,000 entries in their database, Double the Donation shows you match-eligible donors with their company’s program requirements. With the tools from their 360MatchPro platform, you’ll easily identify eligible donors, drive more matching donations, and gain deeper insights along the way.

 

Emma

Email Marketing
Emma’s email marketing platform makes it easy for your team to create and collaborate on beautiful email campaigns that increase engagement and drive revenue. Emma’s team-oriented design, powerful tools, and award-winning professional services make it easier than ever for your emails to reach the right people and cultivate stronger bonds.

 

Gameflow Interactive

Web Design
Gameflow Interactive specializes in impactful and elegant web design for arts organizations powered by events, ticketing, donations, and CRM. In addition to custom websites, Gameflow Interactive has created Groundplan, an all-in-one WordPress website package that connects directly to Patron Management, simplifying ticket purchasing for patrons and saving your organization more time and effort.

 

Mailchimp

Email Marketing
Mailchimp is a renowned email marketing service that empowers your business to connect, engage, and expand your audiences! With its user-friendly interface and extensive features, Mailchimp provides an effortless experience for designing, managing, and automating email campaigns for your arts organization. Elevate your email marketing game with Mailchimp!

 

NeverDark

Consulting
NeverDark is a full‐service arts and culture consulting firm that works to empower your organization to more fully leverage its data. Through discovery and analysis, NeverDark is a key element in creating a comprehensive proposal that’s specific to your organization’s needs, allowing you to feel confident you’re using your organization’s data to its fullest potential.

 

Smart Transaction Systems

Gift Card Management
Smart Transaction Systems (STS) is a powerhouse in the gift card industry, offering you easy back-end management and a user-friendly platform that allows customers to purchase and manage their cards effortlessly. With integration across 180+ POS systems, devices, and gateways, STS empowers your arts organization to achieve your organizational goals and reward your loyal audience.

 

Vatic

Pricing Software 
Vatic’s dynamic pricing software is intentionally built for the electrifying world of arts and cultural events! Vatic offers you real-time pricing updates for all your ticketing tiers, along with invaluable reporting and insights to gain more revenue. With Vatic in your corner, you can confidently determine the perfect price for each event, ensuring it resonates with the true value your patrons deserve.

 

WealthEngine

Pricing Software
WealthEngine empowers you to identify the giving capacities of potential donors and use those insights to refine and optimize your fundraising strategy. With access to WealthEngine’s billions of data points and proprietary wealth profiles, you can easily track down benefactor contact information, run targeted campaigns, and take your fundraising efforts to the next level!

 

Worldwide Ticketcraft

Ticket Stock
Worldwide Ticketcraft is the experienced partner you can count on for all your ticket design and printing needs. With a wide array of custom and generic thermal ticket options available, Worldwide Ticketcraft is equipped to design and print top-quality tickets for every event!

 

Supported Hardware FAQs

Ticket Printers: What printers does Patron Management support?

Manufacturing and selling ticket printers since 1980, Boca Systems is our preferred vendor for thermal printers. Their patented printer technology meets changing industry needs by providing state-of-the-art printer products, innovative designs, and responsive customer service.

Leap's Patron Management is compatible with Boca single-path thermal ticket printers. We recommend the Lemur, Lemur S, or Lemur C depending on your printing volume and preferences. Please visit the Boca Systems website for complete details to purchase the printer that’s best for your organization.

Ticket Stock: What types of stock can I use for my tickets?

Patron Management’s ticketing software supports any standard ticket stock of your choice provided the dimensions are 2 inches wide by 5.5 inches long. Stub length and placement is optional, as our in-product Ticket Design Tool allows full customization within the 2” x 5.5” canvas.

Compatible ticket stock is crucial to the performance and reliability of thermal ticket printers. We recommend thermal ticket stock from Worldwide Ticketcraft and Boca Systems. They offer a complete selection of thermal ticket products in a variety of weights and designs, designed for optimal performance in thermal printers.

Generic thermal ticket stock is available in assorted colors and can include security features. Custom ticket stock with multi-color printing, logos, metallic ink and more is also available from our partners. 

While ticket stock is highly customizable, the tickets themselves must be printed directly from PatronManager. It is not possible to export ticket details with scannable QR Codes for off-site printing.

Payment Processing: How does Patron Management handle my payments?

Our in-house payment processing solution, Leap's Merchant Services, is powered by Stripe. Our supported credit card terminal is the BBPOS WisePOS E, a smart reader with a touchscreen display for countertop and handheld use. It uses E2EE (end-to-end encryption) and supports EMV chip cards, contactless cards, digital wallets, and magstripe cards. It connects via WiFi or ethernet and comes with a charging dock. 

WiFi networks used with the terminal must be password protected and must use WPA-Personal or WPA2-Personal encryption. The BBPOS WisePOS E does not support non-password-protected networks, enterprise networks, or IPV6 networks.

You’ll need to purchase credit card terminals for Leap Merchant Services directly through our team at Leap Patron Management. Please contact us to place an order or for more information.

Ticket Scanners: What ticket scanning solutions are available with Patron Management?

Patron Management offers an iOS app for scanning tickets, checking in attendees by name, and viewing live attendance numbers. The minimum supported operating system is iOS 15. 

An Android app is also currently available in a legacy version for Android (the minimum operating system is Android 6.0) but will be retired in early 2025. A new Android scanning app will replace the legacy app and will require more modern devices. Details will be provided when the new app is available

Tablets: What solutions are available to process tablet ticket sales?

The PatronManager Box Office is compatible with the Salesforce mobile app on Android and iOS tablets, as well as on a Windows tablet in Chrome or Firefox. You’ll process credit cards normally with the separate BBPOS WisePOS E credit card terminal. Visit this help article for the current device requirements for the Salesforce mobile app.

How Our Solution Stands Out from the Rest

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Personalized Toolkit

Select from a wide variety of PatronManager partnerships and integrations to mold our solution to fit your organization’s goals.

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Powerful Scalability

Use arts management technology that’s constantly upgrading and incorporating new integrations to grow with your organization.

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Unparalleled Convenience

Integrate your systems and data into our all-in-one solution, and rely on our trusted PatronManager partners for your organization’s diverse needs.

"The add-on solutions we’ve found in the Salesforce AppExchange® have helped us advance PatronManager for our specific needs, giving us the tools we need to use the system to run every aspect of our organization!"

Dallas Chamber Symphony

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