Explore Our Solution's Features:
Harness the Power of Our Partnerships
At Leap, we understand that every arts and cultural organization has unique needs. As part of our patron management solution, we have a lineup of dedicated partners that effortlessly integrate with our platform, ensuring your organization has everything it needs to succeed. Whether it’s web design, email marketing, ticket printing, or other essential tools, our lineup of integrations with our Salesforce CRM (formerly PatronManager) will take your organization to new heights!
Salesforce AppExchange
CRM Integrations
The Salesforce AppExchange is the world’s largest business app marketplace with over 3,000 apps from thousands of developers that can be easily integrated into our patron management solution. New apps are launched all the time, many of which are free or discounted for nonprofit organizations. To help you decide which integrations are best for your needs, our team maintains a curated list of recommended apps that have proven to be most beneficial for our clients.
Boca Systems
Ticket Printing
Boca Systems has been proudly manufacturing and selling top-notch thermal ticket printers since 1980. Their patented technology allows them to build state-of-the-art printer products with innovative designs and exclusive features. As Leap’s preferred vendor of thermal printers, we’ve tested and approved their solution as the best for your ticket printing needs!
Campaign Manager
Email Marketing
Campaign Monitor is an innovative email marketing platform that makes crafting effective campaigns and engaging with your patrons easier than ever! With stunning email templates, customizable workflows, and advanced analytics, Campaign Monitor allows you to effortlessly deliver personalized and targeted messages that drive tangible results for your arts organization.
CourseStorm
Class Registration
CourseStorm is a cloud-based solution that makes managing classes and workshops simple. Create branded course catalogs and offer easy family registration for parents enrolling their children. Streamline class registration, expand course offerings, and process payments online with ease using this solution!
Data Geek Labs
Salesforce Consulting
Data Geeks Lab helps nonprofits harness the power of their data. Whether you’re new to Salesforce or looking to expand its use, they offer training, coaching, and solutions to get the most from your system. With their Salesforce expertise, your organization can make more data-driven decisions, improve efficiency, uncover opportunities, and achieve long-term success.
Double the Donation
Fundraising
Double the Donation helps nonprofits boost funds through corporate matching gifts and volunteer grant programs. With a database of over 20,000 entries, it matches donors with their company’s program requirements. Their 360MatchPro platform makes it easy to identify eligible donors, increase matching donations, and gain valuable insights.
Emma
Email Marketing
Emma’s email marketing platform makes it easy for your team to create and collaborate on beautiful email campaigns that increase engagement and drive revenue. Emma’s team-oriented design, powerful tools, and award-winning professional services make it easier than ever for your emails to reach the right people and cultivate stronger bonds.
Gameflow Interactive
Web Design
Gameflow Interactive specializes in impactful and elegant web design for arts organizations powered by ticketing, donations, and CRM. In addition to custom websites, Gameflow Interactive has created Groundplan, an all-in-one WordPress website package that connects directly to Leap’s patron management solution, simplifying the ticket purchase process and saving your organization more time and effort.
Left Propeller
Salesforce Consulting
Left Propeller empowers nonprofits and small to medium-sized businesses to unlock the full potential of Salesforce. Whether you’re just getting started, need help migrating data, or want to customize Salesforce to fit your unique needs, they’ve got you covered. From creating insightful dashboards to training your team and managing your evolving implementation, they’re here to make Salesforce work seamlessly for you.
LockData
Web Development & Consulting
LockData can help your arts organization shine by creating custom web applications that connect and inspire your audience. Whether it’s a dynamic website, a tailored CRM, or seamless API integrations, they’ll provide the tools you need to engage your patrons more effectively and streamline your operations. With their creativity and expertise, LockData empowers you to focus on your mission while they help with handling the tech behind it.
Mailchimp
Email Marketing
Mailchimp is a renowned email marketing service that empowers your business to connect, engage, and expand your audiences! With its user-friendly interface and extensive features, Mailchimp provides an effortless experience for designing, managing, and automating email campaigns for your arts organization. Elevate your email marketing game with Mailchimp!
NeverDark
Consulting
NeverDark is a full‐service arts and culture consulting firm that works to empower your organization to more fully leverage its data. Through discovery and analysis, NeverDark is a key element in creating a comprehensive proposal that’s specific to your organization’s needs, allowing you to feel confident you’re using your organization’s data to its fullest potential.
Smart Transaction Systems
Gift Card Management
Smart Transaction Systems (STS) is a powerhouse in the gift card industry, offering you easy back-end management and a user-friendly platform that allows customers to purchase and manage their cards effortlessly. With integration across 180+ POS systems, devices, and gateways, STS empowers your arts organization to achieve your organizational goals and reward your loyal audience.
Vatic
Pricing Software
Vatic’s dynamic pricing software is intentionally built for the electrifying world of arts and culture! Vatic offers you real-time pricing updates for all your ticketing tiers, along with invaluable reporting and insights to gain more revenue. With Vatic in your corner, you can confidently determine the perfect price for each show ensuring it resonates with the true value your patrons deserve.
WealthEngine
Pricing Software
WealthEngine empowers you to identify the giving capacities of potential donors and use those insights to refine and optimize your fundraising strategy. With access to WealthEngine’s billions of data points and proprietary wealth profiles, you can easily track down benefactor contact information, run targeted campaigns, and take your fundraising efforts to the next level!
Worldwide Ticketcraft
Ticket Stock
Worldwide Ticketcraft is the experienced partner you can count on for all your ticket design and printing needs. With a wide array of custom and generic thermal ticket options available, Worldwide Ticketcraft is equipped to design and print top-quality tickets for every performance!
Elevate Your Arts Organization Today
Supported Hardware Information
Ticket Printers
Manufacturing and selling ticket printers since 1980, Boca Systems is our preferred vendor for thermal printers. Their patented printer technology meets changing industry needs by providing state-of-the-art printer products, innovative designs, and responsive customer service.
Leap’s patron management solution is compatible with Boca single-path thermal ticket printers. We recommend the Lemur, Lemur S, or Lemur C depending on your printing volume and preferences. Please visit the Boca Systems website for complete details to purchase the printer that’s best for your organization.
Ticket Stock
Leap’s ticketing system for the arts supports any standard ticket stock of your choice provided the dimensions are 2 inches wide by 5.5 inches long. Stub length and placement is optional, as our in-product Ticket Design Tool allows full customization within the 2” x 5.5” canvas.
Compatible ticket stock is crucial to the performance and reliability of thermal ticket printers. We recommend thermal ticket stock from Worldwide Ticketcraft and Boca Systems. They offer a complete selection of thermal ticket products in a variety of weights and designs, designed for optimal performance in thermal printers.
Generic thermal ticket stock is available in assorted colors and can include security features. Custom ticket stock with multi-color printing, logos, metallic ink and more is also available from our partners.
While ticket stock is highly customizable, the tickets themselves must be printed directly from our patron management platform. It is not possible to export ticket details with scannable QR Codes for off-site printing.
Payment Processing & Supported Credit Card Devices
Our in-house payment processing solution, Leap's merchant services, is powered by Stripe. Our supported credit card terminal is the BBPOS WisePOS E, a smart reader with a touchscreen display for countertop and handheld use. It uses E2EE (end-to-end encryption) and supports EMV chip cards, contactless cards, digital wallets, and magnetic stripe cards. It connects via WiFi or ethernet and comes with a charging dock.
WiFi networks used with the terminal must be password protected and must use WPA-Personal or WPA2-Personal encryption. The BBPOS WisePOS E does not support non-password-protected networks, enterprise networks, or IPV6 networks.
You’ll need to purchase credit card terminals that are compatible with our merchant services directly through our team at Leap. Please contact us to place an order or for more information.
Ticket Scanners
For those using our patron management solution, Leap offers an iOS app for scanning tickets, checking in attendees by name, and viewing live attendance numbers. The minimum supported operating system is iOS 15.
An Android app is also currently available in a legacy version for Android (the minimum operating system is Android 6.0) but will be retired in early 2025. A new Android scanning app will replace the legacy app and will require more modern devices. Details will be provided when the new app is available
Tablets for Box Office Ticket Sales
Leap's box office feature is compatible with the Salesforce mobile app on Android and iOS tablets, as well as on a Windows tablet in Chrome or Firefox. You’ll process credit cards normally with the separate BBPOS WisePOS E credit card terminal. Visit this help article for the current device requirements for the Salesforce mobile app.
How Our Solution Stands Out from the Rest
Personalized Toolkit
Select from a wide variety of partnerships and integrations to mold our solution (formerly PatronManager) to fit your organization’s goals.
Powerful Scalability
Use arts management technology that’s constantly upgrading and incorporating new integrations to grow with your organization.
Unparalleled Convenience
Integrate your systems and data into our all-in-one solution, and rely on our trusted partners for your organization’s diverse needs.
"The add-on solutions we’ve found in the Salesforce AppExchange® have helped us advance Leap’s platform (formerly PatronManager) for our specific needs, giving us the tools we need to use the system to run every aspect of our organization!"
Dallas Chamber Symphony