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Breakfast

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Start your day right! Join us in the ballroom for a delicious breakfast buffet. *Please ensure any allergies or dietary restrictions have been communicated to the Leap team

PMCM 2024 Opening Session & Keynote Address

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Kick-starting PMCM 2024, the Leap team will warmly welcome you to sunny Las Vegas for an exciting week filled with opportunities to engage, learn, and connect. Hear from Leap Event Technology's Chief Product Officer, take an exclusive look at the Patron Manager product roadmap, and delve into the resilience of the Arts and Cultural sector,…

Morning Break

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Grab that second cup of coffee in the ballroom before heading to your next session! *Please ensure any allergies or dietary requirements have been communicated to the Leap team

Lightning Launchpad: Navigating in PatronManager with Ease

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Are you ready for the future of Salesforce in Lightning Experience? As a User, get to know the main differences between navigation in Classic versus Lightning. As an Admin, make sure your Users are set up for success by ensuring your account is optimized for Lightning and learn tips for increasing feature adoption.

PatronManager Power-Up: Unleashing Collaboration for Collective Wins

Chopin 1 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Can the Box Office see a badge that identifies a major donor so they can give extra TLC while selling them tickets? You bet! Can the Development office see who's coming to tonight's concert so they know who to look for in the lobby? Of course! With PatronManager, you no longer are stuck working in…

Fire Yourself: The Art of Effective Delegation

Chopin 3 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Delve into the subtle yet powerful strategies behind mastering delegation and reshaping your approach to leadership. We'll explore how delegation isn't just about lightening your workload—it's about unlocking the full potential of your team. Together we'll uncover how empowering others can lead to remarkable growth and productivity. Learn the common challenges that hinder effective delegation…

Open Learning

Chopin 4 - Learning Lab 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Immerse yourself in the Learning Lab for some hands-on learning! Have a specific report you're working on? Want to work on a new-to-you feature with a member of our team? Drop in and chat with our team or have a place to practice what you've learned from the sessions.

Lunch

Encore Ballroom 1-3 3121 S Las Vegas Blvd, Las Vegas, NV, United States

Join us for a hearty lunch in the ballroom and connect with your fellow Patron Management users! *Please ensure any allergies or dietary requirements have been communicated to the Leap team

Putting Patrons First in the Age of AI

Encore Ballroom 5 3121 S Las Vegas Blvd, Las Vegas, NV, United States

As companies rush to incorporate AI into products, many are losing sight of who they are building for. The difference between product fads and ones that change how we work and live is the customer experience. In this session, you will learn about: How companies are using AI How to keep Patrons at the center…

The Data Geeks Lab PatronManager Toolkit

Chopin 1 3121 S Las Vegas Blvd, Las Vegas, NV, United States

We are a team of Salesforce nonprofit consultants, with plenty of hands-on experience using PatronManager. As we’ve worked with many of you at museums and performing arts venues, we’ve started to create a toolkit of automations and fixes that solve some of the issues we get asked about most often. Our solutions range from automations…